The Dispatch Report is automatically generated for loads that have a carrier assigned with a dispatch fee. It provides the carrier with the key details they need to complete the load and serves as your primary dispatch communication document.

Note: This article covers the Dispatch Report as it applies to dispatch service companies. For the carrier and trucker version, see Dispatch Report Overview for Carriers and Truckers.

Prerequisite: The Dispatch Report only appears on loads where the assigned carrier has a dispatch fee percentage set. See Set Dispatch Fee % to configure this.

What the Dispatch Report Contains

1. Report Heading: Shows the load number (first 8 digits) and the order date.
2. Company and Assignment: Displays the dispatching company and the carrier assigned to the load.
3. Pickup and Delivery Locations: Shows the company name, address, and phone number for each stop, along with any location-specific instructions.
4. Commodities and Accessorials: Lists the items being transported and any additional charges or instructions recorded on the load.
5. Critical Notes and Carrier Notes: Notes entered in the Critical Notes to Driver field and the Carrier Notes field on the Load Screen appear at the bottom of the report.
6. Dispatch Terms and Instructions: Any dispatch terms entered in Settings >> Configuration Options under Carrier Notes will also appear on the report.

Show Carrier Amount on the Dispatch Report (Optional)

You can choose to display the carrier's pay terms and amount on the Dispatch Report.

1. Go to the Carriers tab and open the carrier's profile.
2. Check the box for Show Terms & Amount.
3. Click Save.

When enabled, the carrier's amount will appear at the top of the Dispatch Report along with a breakdown of the total at the bottom of the page.

Related Articles

• Set dispatch fee %
• Carrier Settlement Report
• Dispatch Report Overview for Carriers and Truckers
• Load Screen Overview