Connect a Yahoo Email Account to Load Manager

Before You Use This Article

• Access needed: Permission to connect or manage email settings for your Load Manager user or company.
• Use this article when: you are connecting or troubleshooting an email account used to send Load Manager documents, updates, invoices, or dispatch paperwork.
• Use a different article when: you are changing a login password instead of email sending settings; use Reset or Change a User Login Password. If you are choosing a full setup path, start with Freight Brokers, Carriers, Owner-Operators, and Trucking Companies, or Dispatch Services.

Use this article when you want Load Manager to send emails through a Yahoo Mail account. This setup is completed on each Load Manager user profile that needs to send rate confirmations, invoices, onboarding packets, dispatch emails, or other documents from Load Manager.

Before you start: You need permission to manage email settings for your user or company.

Before You Start

Yahoo requires an app password for many third-party systems. In Load Manager, that Yahoo app password is entered in the SMTP password field. Do not use the normal password you use to sign in to Yahoo unless Yahoo specifically allows it for your account.

• You must be able to sign in to the Yahoo Mail account.
• You need access to the Load Manager user profile that will send email.
• Each Load Manager user who sends from a different Yahoo account needs their own Yahoo SMTP setup.
• If Yahoo does not show the app-password option, review Yahoo's account security requirements before continuing.

Create a Yahoo App Password

1. Sign in to Yahoo and open the Account Security page.
2. Under External connections, choose Create app password.
3. Enter a name such as Load Manager.
4. Click Generate password.
5. Copy the generated password. You will paste this into Load Manager as the SMTP password.

Yahoo SMTP Settings

Use these settings for Yahoo Mail SMTP in Load Manager.

• SMTP server address: smtp.mail.yahoo.com
• SMTP port: 465 with Use SSL, or 587 if your email setup uses that Yahoo SMTP port.
• SMTP user name: The full Yahoo email address.
• SMTP password: The Yahoo app password you generated.
• Authentication: Required by Yahoo and handled by the SMTP user name and password fields.

Enter the Settings in Load Manager

1. Sign in to Load Manager.
2. Go to the Users tab.
3. Open the user profile for the person who will send email.

4. Find the email settings section on the user profile.
5. Enter the user's Yahoo email address in Email.
6. Enter smtp.mail.yahoo.com in SMTP server address.
7. Enter the full Yahoo email address in SMTP user name.
8. Enter the Yahoo app password in SMTP password.
9. Enter 465 in SMTP port and select Use SSL.
10. Check Verify SMTP settings.
11. Click Save.

Confirm the Setup

After saving, Load Manager verifies the SMTP settings when Verify SMTP settings is checked. A valid setup shows a confirmation message that the SMTP settings are valid.

Send a test document from Load Manager, such as an invoice, rate confirmation, or dispatch email, and confirm the recipient receives it from the expected Yahoo email address.

Troubleshooting

• The SMTP settings are not valid: Confirm the SMTP password is the Yahoo app password, not the normal Yahoo sign-in password.
• Authentication error: Confirm the SMTP user name is the full Yahoo email address.
• Connection error: Confirm the server is smtp.mail.yahoo.com, the port is 465, and Use SSL is selected.
• App password is unavailable: Review Yahoo Account Security. Yahoo may require additional account verification or browser/account history before app passwords are available.
• Email sends from the wrong user: Confirm the correct Load Manager user profile was updated.

Security Tips

• Do not share Yahoo app passwords between users.
• If an employee leaves or a password may have been exposed, delete the app password in Yahoo and create a new one if needed.
• If the Yahoo account password changes, confirm whether the existing app password should still be trusted for Load Manager.

Yahoo References

• Generate and manage third-party app passwords in Yahoo
• Yahoo Mail IMAP and SMTP server settings

Related Articles

• Set Up Email
• Connect your Outlook email to Load Manager TMS
• How to set up Gmail in Load Manager TMS
• Send an Email to Multiple Recipients
• Add and Manage Users in Load Manager