Set a Dispatch Fee Percentage for a Carrier

Set a Dispatch Fee Percentage for a Carrier

Set a Dispatch Fee Percentage for a Carrier

Before You Use This Article

Use the Dispatch Fee field on a carrier profile when your company pays or reports a dispatch fee for that carrier. When Dispatch mode is enabled, Load Manager can use the carrier's dispatch fee settings when generating the dispatch report for assigned loads.

Before you start: Applies to Dispatch Service accounts.

Before You Start

  • The Dispatch Fee fields appear only when your company is using the dispatch workflow.
  • The fee is saved on the carrier profile, not on an individual load.
  • Changing the fee affects that carrier going forward. Review current loads separately if an older load needs a different amount.

Open the Carrier Profile

  1. Go to Carriers.
  2. Search for and open the carrier.
  3. Go to the carrier information section.

Enter the Dispatch Fee

  1. Find the Dispatch Fee field.
  2. Enter the percentage in the percent field.
  3. If your workflow uses a flat dispatch fee amount, enter the amount in the adjacent amount field.
  4. Click Save or Save & Exit.

How It Affects Reports

When the carrier is assigned to a load, Load Manager uses the carrier's dispatch settings when building the carrier-facing paperwork. If Dispatch mode is active and the carrier has a dispatch fee, the carrier document can be generated as a Dispatch Report instead of a standard Load Confirmation & Rate Agreement.

The carrier profile also controls whether terms and amounts are shown on the Dispatch Report, Rate Confirmation, and Web or Mobile App when those options apply.

Tips

  • Enter the percentage as a number, such as 5.00%.
  • Use the amount field only when your workflow needs a flat dispatch fee amount in addition to, or instead of, the percentage.
  • Generate a sample dispatch report after saving to confirm the document shows the expected title and amounts.
  • If you do not see the Dispatch Fee field, confirm that your company is set up for the dispatch workflow.

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