Set Up Load Board Integrations in Load Manager

Set Up Load Board Integrations in Load Manager

Set Up Load Board Integrations in Load Manager

Access needed: Load board integration enabled on your Load Manager account. If you do not see the option, it may not be enabled for your account. Applies to Freight Broker and Dispatch Service accounts.

Load Manager can connect to supported load boards so you can post loads from your TMS instead of re-entering them on each load board website. The options in your account depend on your setup and the load board services you subscribe to: DAT Load Board, 123 Load Board, LoadBoard Network, DirectFreight Load Board, and Truckstop.

Before you start, make sure your company has an active account with the load board and get the integration credentials for Load Manager from the provider. Confirm whether the integration should be set up for an individual user, an office, or both. Do not email load board passwords in plain text. Support can tell you the safest way to share or reset credentials.

Enter Credentials on the User Profile

  1. Go to the User tab and open the user who should post loads to the load board.
  2. Scroll to the load board integration section and enter the credentials from the provider.
  3. Select the checkbox for the load board you want to activate.
  4. Select Default Posting if loads should default to posting to that load board.
  5. Select Save or Save & Exit.

User profile load board setup area

DAT: Request the Load Manager integration credentials from DAT. Enter the Service account username, Service account password, and Individual username, then select the DAT Load Board checkbox.

DAT Load Board setup fields

123 Load Board: Enter the username and password provided for the integration, then select the 123 Load Board checkbox.

LoadBoard Network: Enter the PE Customer Key provided for the integration, select the LoadBoard Network checkbox, and save.

LoadBoard Network setup fields

DirectFreight: Enter the integration username and password from DirectFreight, then select the DirectFreight Load Board checkbox.

DirectFreight Load Board setup fields

Truckstop: Setup is opened from the user profile but connected to the user's assigned office.

  1. Open the user profile and find the Truckstop section.
  2. Select Setup Integration.
  3. Complete the setup in the Office setup window that opens, and save the office setup.

Truckstop setup integration button

Default Posting

Default Posting controls whether a load board is selected automatically when you create or edit a load. It becomes available only after the load board is active and the required credential fields are filled in. Select it only if you want that board selected automatically. You can still choose per load.

Post a Load to a Load Board

  1. Create or open the load and review the load details, pickup and delivery information, equipment, rates, and contact information.
  2. Select the checkbox for the load board you want to post to.
  3. Select Save.
  4. Review the success or error message. If the post fails, the message may identify the missing field or credential problem.

Troubleshooting

  • Confirm the load board account is active and has enabled third-party or Load Manager integration for your account.
  • Confirm the credentials are under the correct load board section and all required fields are entered (individual username, password, service account, or customer key).
  • Try saving the user or office setup again after correcting the information.
  • If you still need help, contact Load Manager support with the load board name, the error message, the load number if applicable, and your company name or code. Do not include passwords unless support gives you a secure method.

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