EDI Transaction Types and Logs in Load Manager

EDI Transaction Types and Logs in Load Manager

This article is a reference for the EDI transaction types supported in Load Manager and the logs used to review EDI activity. Use it when you need to understand what each EDI document does or where to check whether EDI activity was recorded.

EDI Transaction Types

Transaction Direction Purpose Common Load Manager Use
EDI 204 Inbound Load tender The customer sends a load tender so a load can be created from EDI data.
EDI 990 Outbound Tender response Load Manager sends an accept or reject response for the tender.
EDI 214 Outbound Shipment status update Load Manager sends shipment progress or location updates to the customer.
EDI 210 Outbound Freight invoice Invoice information is sent electronically when the trading partner requires it.
EDI 810 Outbound Customer invoice Customer invoice information is sent electronically for EDI-enabled customers.

How EDI Fits the Load Workflow

0Demo EDI Loads screen with sample transaction rows redacted

Screen cue: the EDI Loads screen shows pending, missing, and received EDI activity.

A typical EDI workflow may look like this:

  1. The customer sends an EDI 204 load tender.
  2. Load Manager imports the tender information and creates or stages the load.
  3. Your team accepts or rejects the tender when that workflow is configured.
  4. Load Manager sends EDI 214 shipment status updates as the load progresses.
  5. After the load is ready for billing, Load Manager can send electronic invoice data when invoice EDI is enabled.

EDI Log

0Demo Logs screen with sample log rows redacted

Screen cue: use Logs to confirm whether Load Manager recorded the expected EDI or load activity.

The EDI Log shows recorded EDI activity across supported transaction types.

  1. Go to Logs.
  2. Select EDI Log.
  3. Use the EDI Type checkboxes to filter by 204, 990, 214, or 210 / 810.
  4. Use the search field when you need to find a specific load, BOL, customer, or action.

The EDI Log table includes Load #, BOL #, Doc Type, Action, Customer, and Date / Time. These fields help confirm whether a transaction was recorded and which load or customer it belongs to.

EDI 214 Location Updates

The EDI Log menu includes a Location Updates option for EDI 214 monitoring. Use this screen when you need to review shipment update activity and compliance for EDI 214 loads.

The EDI 214 Location Updates table includes Load #, BOL #, Updates, KPI, Customer, Carrier, Driver, Driver Cell, and Date / Time. The KPI value is based on the number of updates compared with the tracking time window for the load.

Customer EDI Options

Outbound EDI activity can depend on customer-level settings. On the customer profile, Load Manager includes EDI options such as Send EDI 214 and Send EDI 810.

  • Use Send EDI 214 when the customer should receive shipment status updates.
  • Use Send EDI 810 when the customer should receive electronic invoice data.

If these options are not enabled for the customer, the expected outbound EDI messages may not generate for that customer.

Troubleshooting Checklist

  • Confirm the customer is part of an active EDI setup.
  • Confirm the needed customer-level EDI options are selected.
  • Review Logs > EDI Log for the transaction type.
  • For shipment updates, review Logs > EDI Log > Location Updates.
  • Search by load number, BOL number, or customer name to narrow the log results.
  • If a transaction is missing after the next expected load activity, contact Load Manager Support with the load number, customer name, BOL number, and expected transaction type.

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