FAQ
Add and Manage Users in Load Manager
Add and Manage Users in Load Manager Use this article to add office users, update existing user profiles, control login access, and review the main user-specific options in Load Manager. Before You Use This Article Access needed: Administrator access ...
Carrier Settlement Report
Carrier Settlement Report Before You Use This Article Access needed: Outside-carrier management in Load Manager. This is for companies that broker freight or dispatch for carrier customers. Use this article when: you are a freight broker or dispatch ...
Dispatch Report Overview for Carriers and Trucking Companies
Dispatch Report Overview for Carriers and Trucking Companies Before You Use This Article Access needed: Carrier/trucking setup in Load Manager, including driver, equipment, driver settlement, or driver/mobile dispatch access. Use this article when: ...
Saved Load Screen Overview for Dispatch Services
Saved Load Screen Overview for Dispatch Services Before You Use This Article Access needed: Dispatch service setup in Load Manager, including dispatch-service fees or carrier-customer workflows. Use this article when: you dispatch loads, fees, or ...
New Load Screen Overview for Dispatch Services
New Load Screen Overview for Dispatch Services Before You Use This Article Access needed: Dispatch service setup in Load Manager, including dispatch-service fees or carrier-customer workflows. Use this article when: you dispatch loads, fees, or ...
Review Driver Pay with the Driver Settlement Report
Review Driver Pay with the Driver Settlement Report Before You Use This Article Access needed: Carrier/trucking setup in Load Manager, including driver, equipment, driver settlement, or driver/mobile dispatch access. Use this article when: you are a ...
Dispatch Report Overview for Dispatch Services
Dispatch Report Overview for Dispatch Services Before You Use This Article Access needed: Dispatch service setup in Load Manager, including dispatch-service fees or carrier-customer workflows. Use this article when: you dispatch loads, fees, or ...
Use the My Loads Screen
Use the My Loads Screen Before You Use This Article Access needed: Load Manager login and permission to use this screen, report, setting, or workflow. Use this article when: you are creating, updating, dispatching, documenting, importing, exporting, ...
Use the Header and Main Menu in Load Manager
Use the Header and Main Menu in Load Manager Before You Use This Article Access needed: Load Manager login and permission to use this screen, report, setting, or workflow. Use this article when: you are setting up company identity, logo, menu/header ...
Print a Dispatch Service Driver Settlement Report
Print a Dispatch Service Driver Settlement Report Before You Use This Article Access needed: Dispatch service setup in Load Manager, including dispatch-service fees or carrier-customer workflows. Use this article when: you dispatch loads, fees, or ...
Connect a Gmail Account to Load Manager
Connect a Gmail Account to Load Manager Before You Use This Article Access needed: Permission to connect or manage email settings for your Load Manager user or company. Use this article when: you are connecting or troubleshooting an email account ...
Send an Email to Multiple Recipients
Send an Email to Multiple Recipients Before You Use This Article Access needed: Permission to connect or manage email settings for your Load Manager user or company. Use this article when: you are connecting or troubleshooting an email account used ...
Set Up Factoring on Customer Invoices
Set Up Factoring on Customer Invoices Before You Use This Article Access needed: Load Manager login and permission to use this screen, report, setting, or workflow. Use this article when: you are working with billing, customer records, accounting, ...
Customer Portal Overview
Customer Portal Overview Before You Use This Article Access needed: Load Manager login and permission to use this screen, report, setting, or workflow. Use this article when: you are working with billing, customer records, accounting, settlements, ...
Office Overview
Office Overview Before You Use This Article Access needed: Load Manager login and permission to use this screen, report, setting, or workflow. Use this article when: you are an admin or authorized office user adding, reviewing, or updating Load ...
Customer Invoice and Quote Layout
Customer Invoice and Quote Layout Before You Use This Article Access needed: Load Manager login and permission to use this screen, report, setting, or workflow. Use this article when: you are working with billing, customer records, accounting, ...
Set Up Company Info and Logo in Load Manager
Set Up Company Info and Logo in Load Manager Before You Use This Article Access needed: Load Manager login and permission to use this screen, report, setting, or workflow. Use this article when: you are setting up company identity, logo, menu/header ...
Set Up and Connect Email in Load Manager
Set Up and Connect Email in Load Manager Before You Use This Article Access needed: Permission to connect or manage email settings for your Load Manager user or company. Use this article when: you are connecting or troubleshooting an email account ...
Set a Dispatch Fee Percentage for a Carrier
Set a Dispatch Fee Percentage for a Carrier Before You Use This Article Access needed: Dispatch service setup in Load Manager, including dispatch-service fees or carrier-customer workflows. Use this article when: you dispatch loads, fees, or ...
Set Up Load Board Integrations in Load Manager
Set Up Load Board Integrations in Load Manager Before You Use This Article Access needed: load board integration enabled on your Load Manager account. If you do not see the option, it may not be enabled for your account. Use this article when: your ...
Export Load Data to Excel or CSV
Export Load Data to Excel or CSV Before You Use This Article Access needed: Load Manager login and permission to use this screen, report, setting, or workflow. Use this article when: you are creating, updating, dispatching, documenting, importing, ...
Add Equipment Types for Carriers, Drivers, and Loads
Add Equipment Types for Carriers, Drivers, and Loads Before You Use This Article Access needed: Load Manager login and permission to use this screen, report, setting, or workflow. Use this article when: you are creating, updating, dispatching, ...
Driver Web App with Mobile Dispatch
Driver Web App with Mobile Dispatch Before You Use This Article Access needed: Carrier/trucking setup in Load Manager, including driver, equipment, driver settlement, or driver/mobile dispatch access. Use this article when: you are a carrier, ...
Set Up and Post Loads to the DAT Load Board
Set Up and Post Loads to the DAT Load Board Before You Use This Article Access needed: DAT Load Board enabled on your Load Manager account. If you do not see the option, it may not be enabled for your account. Use this article when: your Load Manager ...